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Recruiting amazing team members and managing them to ensure they are thriving in their positions is a very important aspect of the success of our company. We recently sat down with team member, Rosemarie Nash, to learn more about her role at CRM along with how she is able to build a successful team and keep team members motivated.
Q: Thank you for taking the time to speak with us Rosemarie! To start, can you tell us a bit about your role at CRM Workforce Solutions and what you do on a day-to-day basis?
RN: I manage over 100 crew members out in the field, I stay in communication with all clients and supervisors on a day-to-day basis to make sure all crew members are doing what the job requires.
Q: Can you share a brief overview of your professional background and experience prior to joining CRM Workforce Solutions?
RN: My experience recruiting started in 2007. I lived in New York and worked for a big Non-Profit Organization named SOBRO. I had a contract for the SYEP (Summer Youth Employment). I had to make sure over 500 kids from ages 14-17 had jobs for the summer as well as process the hours and do site visits. I also needed to make sure the worksites followed OSHA rules for the youth. I was also in charge of 200 men and women ages 18-24 just coming out of prison. I made sure everyone had jobs and managed to keep the job.
Q: What are some of the most challenging projects you’ve worked on, and how did you overcome them?
RN: My most challenging project – I would say NONE. I put all my effort into all my projects that I complete. If I ever felt something was not going to get met, I would reach out to fellow recruiters, if need be, and we would work as a team and or we do a recruiting event and we get it done.
Q: Could you highlight a significant accomplishment or achievement in your career that you’re particularly proud of?
RN: I can say I am proud of all the men and women who work for CRM. The calls I get when they are just happy to be working and the open doors of opportunities we at CRM give the workers.
Q: How do you collaborate with your colleagues to achieve common goals?
RN: I collaborate with my fellow colleagues, throwing different ideas on how to get more people to work with CRM, how we can call up schools and let them know we are here to help those just getting certified, doing recruiting events, and doing Facebook Lives on jobs we have available.
Q: How do you stay updated on industry trends and continuously improve your skills?
RN: I stay updated by hearing my clients and supervisors’ needs. What they expect, what they require on a day-to-day basis with new workers and or a new project.
Q: What do you enjoy most about the company’s culture and values?
RN: I love that I learn different ways of working with those from my Spanish heritage. How people live and how they all work so differently.
Q: How do you contribute to maintaining a positive work environment within your team?
RN: I contribute by not speaking negatively and being positive about all my jobs and encouraging the other recruiters to have the same attitude.
Q: What advice would you give to someone starting in your field or role?
RN: My advice to someone starting in my field is to be patient, breathe, one thing at a time, be very detailed, teamwork always, and no question is a dumb question!
Q: What are your career goals or aspirations for the future?
RN: My goal is to see CRM get bigger and better in every way with me in the mix!
Q: How do you believe your role contributes to the overall success and mission of the company?
RN: Working here has allowed the clients to experience a recruiter who is available at times they would not expect, to fill a job as fast as I can with what they expect, to work as hard as they did not expect.
Q: What advice would you give to new employees joining CRM Workforce Solutions to excel and thrive in their roles?
RN: The advice I would give is, look at your fellow worker, follow them, look at the one that is in charge or who they are using to be the leader of the group and follow that person. Do so until you get the job to work it for yourself and the client and to help your fellow workers. Strive to always be better than the next, learn more so you are noticed and used in other places at the job.